Faqs

 For transferring money from BOB NZ account to other bank accounts, kindly follow the below steps:

1. Register the beneficiary details in your login details.

2. Please click on the link ‘If you don’t know the BIC Code, please click here’.

3. Select the bank name as ‘Bank of New Zealand’ (irrespective of bank name where you have your account it does not make any difference.).

4. Select the branch by clicking on button ‘Get Branch’. Please select Auckland it does not make any difference

5. Beneficiary account number should be of 16 digits. Kindly include a ‘0’ before suffix (last two digits of your account number) to make it 16 digit. E.g. If your account number is 01-0186-0922356-25 then after including a ‘0’ your account number (only for this purpose) should be 01-0186-0922356-025.

After this, system will send a One Time Password on your mobile number and email, please enter that password in beneficiary registration confirmation link to complete the beneficiary registration process.

Your customer ID number is your Internet Banking User ID. You can find your customer ID number in Account Opening Email Sent from Bank or alternatively, please contact your base branch for getting your customer ID number.

You will receive your user id and password in two separate sealed envelopes in un-tampered form. (If they are tampered, please inform your base branch IMMEDIATELY on receipt)

To access “Baroda Connect” start internet in your PC and type https://www.barodanzltd.co.nz in the address bar and press enter. Click on link ‘NETBANKING’ and then select your country as ‘New Zealand’.

The home page of the “Baroda Connect” will appear, click on “Retail User” or “Corporate User” button as the case may be and follow links.

You will be forced by the system to change the password, when you will log in for the first time.

We request you refer the guidelines on password security given in user guide, as also on printed on PIN mailer.

Though every effort is made to ensure that  all new account opening request are entertained yet appointments are always welcome. A prior appointment will reduce the waiting time. For taking appointments please call the branch where you wish to open new account.

To know more about the type of accounts you can open, please go to deposit section.

* Terms and Conditions apply

For more information, please visit our nearby branch 114 Dominion Road,Auckland, 726 Great South Road, Manukau or 55, Featherston Street, Wellington

Please contact your base branch to reset your Internet Banking password, if you have changed your address since your last communication with Bank, then kindly share your latest address proof for updating your new address in Bank records.

Internet Banking indicates banking facilities offered to the customers, on Internet. Using our internet banking you can access your bank account; take statement of your account, transfer fund instantly within Bank of Baroda account, overnight to any other bank account in New Zealand and many more from your office/ house using computer/ device with internet connections.

• If you have forgotten your user ID/ password, please contact your base branch for re-generation of fresh password.

• Bank will generate new password and the same will be sent to your mailing address.

• On receipt of your Internet Banking User ID and password, kindly send your acknowledgement to your base branch for activation of your Internet Banking facility

Indian Citizens staying abroad for employment / studies or for carrying on any business or on vacation or for any other purpose in circumstances indicating an indefinite period of stay outside India (except of Pakistan and Bangladesh).

at any time held Indian Passport or

he or either of his parents or any of his grandparents was a citizen of India or

The person is a spouse of an Indian citizen or a person referred to in (a) or (b).

No, you won’t be able to change your Internet banking user ID.

A: Please complete the following instructions to activate and enable JavaScript in your respective web browser:

Internet Explorer:

PC

1. In the Tools drop-down menu, select Internet Options.

2. Next, select the Security tab.

3. Then, select the earth (Internet) icon.

4. Then select the Custom Level button.

5. Locate Scripting near the bottom of the list.

6. Under Active Scripting, select Enable, then hit OK.

7. Answer yes to the following conformation box.

8. Hit OK to close the Internet Options window.

9. Finally, hit refresh on your browser window to enjoy the javascript

Firefox 

PC

1. In the Tools drop-down menu, select Options.

2. Next, select the Content icon/tab at the top on the window.

3. Then, check the Enable JavaScript checkbox under the Web Content category.

4. Hit OK to close the Options window and save your changes.

5. Finally, refresh your browser.

MAC

1. Select the Firefox menu item from the Apple/System bar at the top of the screen.

2. From the drop-down menu, select Preferences…

3. Select the Content icon/tab at the top on the window.

4. Then, check the Enable JavaScript checkbox.

5. Close the Options window to save your changes.

6. Finally, refresh your browser.

Safari 

PC

1. In the Edit drop-down menu at the top of the window, select Preferences…

2. Select the Security icon/tab at the top on the window.

3. Then, check the Enable JavaScript checkbox.

4. Close the window to save your changes.

5. Finally, refresh your browser.

MAC

1. Select the Safari menu item from the Apple/System bar at the top of the screen.

2. From the drop-down menu, select Preferences.

3. Select the Content icon/tab at the top of the window.

4. Then, check the Enable JavaScript checkbox.

5. Close the window to save your changes.

6. Finally, refresh your browser.

Opera

PC

1. In the Tools drop-down menu at the top of the window, select Preferences…

2. Select the Advanced tab at the top on the Preferences window.

3. Find the Content item in the list on the left-side of the window and select it.

4. Then, check the Enable JavaScript checkbox.

5. Click OK to save your changes and close the Preferences window.

6. Finally, refresh your browser.

MAC

1. Select the Safari menu item from the Apple/System bar at the top of the screen.

2. From the drop-down menu, select Preferences.

3. Select the Content icon/tab at the top of the Preferences window.

4. Then, check the Enable JavaScript checkbox.

5. Click OK to save your changes and close the Preferences window. 6. Finally, refresh your browser.

Chrome 

PC

1. Select Customize and control Google Chrome (wrench Icon) to the right of the address bar

2. From the drop-down menu, select Options

3. Select the Under the Hood tab at the top of the window

4. Under the Privacy heading, select the Content settings button

5. On the left, under the features heading, select JavaScript

6. Select the Allow all sites to run JavaScript radio button

7. Finally, close both preference windows, and refresh the browser

MAC

1. Select the Chrome menu item from the Apple/System bar at the top of the screen.

2. From the drop-down menu, select Preferences…

3. Select the Under the Hood tab at the top of the window

4. Under the Privacy heading, select the Content settings button

5. On the left, under the features heading, select JavaScript

6. Select the Allow all sites to run JavaScript radio button

7. Finally, close both preference windows, and refresh the browser

iPhone

1. Select the Settings application/icon on the iPhone home screen

2. Select Safari on the following screen

3. Under the General heading, find the JavaScript item

4. Select the JavaScript toggle to the On position.

In such case, please ensure the following…

• Confirm from the branch that your User ID is activated.

• You are using correct type of alphabets e.g. capital letter and/or small letter as the case may be. (Passwords are case sensitive).

• Num lock is not off inadvertently.

• You have not tried for more than 5 times with wrong User ID and/or Password (this will block your password and you will have to approach the bank).

There are many malicious programs which can capture the keystrokes you enter in physical keyboard to login. A virtual keyboard prevents the malicious program in capturing the keystrokes as you are using mouse to type of virtual keyboard.

While finalizing your password, please note that…

• It must be minimum 8 digit long and maximum 16 digit long.

• It must contain an alphabet (A-Z or a-z) and a number (0-9) and a special character (@, #, $, %, ^, &), all the three.

• It is case sensitive i.e. if your password is in small letters then use small letter in all your future interactions, if you use capital letters then it will not work.

• For your safety, your password will be blocked, if attempt to log in fails for 5 times.

• If not changed in 180 days, system will force you to change the password. However, we advise you to keep changing the passwords, at a regular interval.

• Sign-on password and Transaction password CANNOT be the same.

For unlocking the account please follow the below mentioned steps:

1. Login to www.barodanzltd.co.nz

2. Click Retail user.

3. Enter User ID

4. Don’t click Enter button

5. Click on link “a) your account locked. Click here”

6. Then proceed.

If your account is locked and you remember your transaction password and answers given at the time of enrollment, then after feeding user id please click on the link given on the right side for unlocking the account.

The system may ask you QnA and or Transaction password.

If you have forgotten your answers, then please reset your QnA (click on the link given on right side) before unlocking your account.

Note: If you forgot your Transaction password also, please contact us for regeneration of the new Transaction password.

If you don’t use your Internet Banking facility for more than 90 days, your Internet Banking user ID gets expired, kindly contact your base branch for resetting your Internet Banking user ID / Password.

“Baroda Connect” can be accessed from any computer (including one from cyber café) having internet facility. However, you are advised to be extra cautious while accessing the services from cyber café.

In order to get your update your current mobile number with Bank, please email your current mobile number to your base branch.

You will have to visit us once for opening an account with us. Thereafter, for remitting money to India, please follow the below steps:

1. Kindly visit our website www.barodanzltd.co.nz and click on Remittance tab.

2. Download the remittance form.

3. Fill up the remittance form and sent it to us via fax (0064-9-6385082) or email (remittance.aucknz@bankofbaroda.com) from your registered email address for processing. On processing of your remittance request, you will be receiving a confirmation through SMS. To avail this facility , please ensure that you have activated your SMS alert feature present under Internet Banking. Please note at present this facility is being provided without any charges.

You will be alerted (on the homepage, when you log in) for changing the passwords before the expiry date.