Financial Hardship Assistance

Customers presently availing existing credit facilities under Credit Contracts and Consumer Finance Act 2003 can apply for relief on the grounds of unforeseen hardship under the Credit Contracts and Consumer Finance Act 2003 should illness,injury, loss of employment, the end of a relationship, or some other reasonable cause render you reasonably unable to meet your obligations under the current Facility Agreement with the bank. Should you wishto apply for such relief, you must make your application in writing to the Bank specifying thecause of your inabaility to meet your obligations under the Facility Agreement. The Bank willrespond to your application in accordance with section 57A of the Credit Contracts andConsumer Finance Act 2003.

Customers financially affected by COVID-19, particularly small to medium-sized businesses, are encouraged to contact us.

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